Experienced and seasoned in product innovation and development, community building, customer & partner engagement, supportability, technical readiness, training, and customer support across multiple Cloud organizations in Microsoft including Office 365, Azure, and Dynamics 365. Delivered over $5M in cost savings in service delivery along with double-digit improvements in customer/partner experience KPI. Digital Transformation and Cloud Computing strategist, author, speaker, and influencer working with AI, Machine Learning, IoT, and Cloud computing.